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Terms of Business
Business Hours
Orders placed by 2:00 PM Eastern Time for items in stock will ship the same day.
Our Sales Department is open from:
8:00 AM - Midnight (EST) Monday - Thursday
8:00 AM - 9:00 PM (EST) Friday
9:00 AM - 5:00 PM (EST) Saturday
Customer Service is open from 9:00 AM - 5:00 PM (EST) Monday - Friday.
How to Order
You may place an order by Toll Free Telephone, U.S. Mail, 24 Hour Fax 800-745-2348 or on the web @ www.quadratec.com Your Customer Number, or mail code, appears above your name on the address label or on an invoice. If you are using an Order Form, refer to the shipping chart below. If you have questions about oversize or heavy items, or any other form of non-standard shipping, please contact us at 800-745-2348. For your protection - do not mail cash.
How We Ship
Most orders ship by UPS. Please review the Shipping & Handling Chart for shipping costs. Due to UPS regulations, oversize & overweight packages may be subject to additional shipping surcharges. Small items may ship via US Postal Service. Some oversized items ship by Truck Freight. If you want to receive merchandise faster, several optional Express methods of shipment are available at an additional cost. We often ship from multiple locations throughout the US to give you better and more economical service.
Methods of Payment
Payment can be made by American Express, Discover, MasterCard, Visa, Money Order or Personal Check. Payments made with Temporary Checks from your account will be held up to 21 days for clearance before shipping. We will ship some items to a limited number of locations by UPS-COD. There is an additional charge of $12.50 per box and the UPS driver must be paid by certified check or money order made payable ONLY to Quadratec Inc. Shipments outside the US must be paid in U.S. Dollars and cannot be shipped COD (Credit Cards are the easiest method of payment for Export Orders). All Store Credits expire 24 months from date of issue.
Sales Tax
Orders shipped to a Pennsylvania address will be charged 6% Sales Tax. Addresses in Nevada will be charged 7.25%.
Back Orders
Because we are a Master Warehouse Distributor we carry a huge amount of inventory. Sometimes, however, an item will be in short supply. You will be notified if an order cannot ship in a timely manner. Except for Special Orders and some Drop Shipments we will not charge your credit card for orders which have not been shipped.
Satisfaction Guaranteed
If you are not completely satisfied with one of our products you may return it any time within 30 days of the date of Sale for a hassle-free refund of the amount paid for the product. We only specify that the product not be used, damaged, missing components or manufacturer's documentation. Refunds do not include shipping costs. On exchange of defective products, Quadratec will pay for shipping on the outbound replacement product only. Special order or non-stocking items are specifically exempted from this policy and will be assessed an appropriate re-stocking charge. For fast processing of returns, please call ahead for a Return Authorization Number, or use the return form on the back of your invoice. Place your name and order number on the package for efficient identification, and insure all returns for your protection. Please note that we do not pay the shipping charges involved in returning goods.
Damaged Shipments
All shipments should be inspected at the time of delivery. Obviously damaged packages should be refused. If your damaged shipment was delivered by UPS, please call 800-PICK-UPS and report the damage. If your damaged shipment was delivered by Truck Freight, please contact the freight carrier at the phone number on the carrier's bill. After contacting the carrier, please call Quadratec Customer Service at 800-745-6037 for further assistance with the damaged shipment, and to make arrangements for a replacement.
Warranties
All parts are covered only by the Manufacturer's Warranties and/or Guarantees. Quadratec, Inc. can assume no responsibility for use or application by the user. Quadratec is not liable for any labor, incidental, or any other associated costs related to installation of products.
We have made every effort to ensure that information in our catalog and on our web site is correct; however, any typographical or printing errors, Prices or Specifications (subject to change) will be corrected without prior notice.
Trademarks
©1995-2008, Quadratec Inc. All rights reserved. All manufacturers' names, numbers, symbols and descriptions are used for reference purposes only, and It is not implied that any part listed is the product of these manufacturers or approved by any of these manufacturers.
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©1995-2008, Quadratec Inc. All rights reserved.
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©1995-2008, Quadratec, Inc. All rights reserved. This entire site with its content and parts is copyright protected. All images are invisibly watermarked and cannot be used without explicit agreement from Quadratec Inc.
High Quality Performance Jeep Parts & AccessoriesTake your Jeep to the next level with the Jeep parts & accessories and enhancement products found on our site. We are a leading Jeep enthusiast dealer, providing exceptional performance Jeep parts & accessories to our customers. To improve Jeep suspension or find a unique Jeep part or accessory, simply search our site or contact one of our experienced customer service & parts & accessory representatives. It's a Jeep thing-and we do understand!
Jeep Replacement Parts & AccessoriesWe work hard to give you the best information and Jeep parts & accessories to turn your vehicle into a top-notch ride. Whether you are looking for 4wd Jeep suspension parts & accessories or want improved Jeep performance, we have the essential Jeep parts & accessories you need. Best of all, each one of us is a Jeep enthusiast and if you have questions about any 4wd Jeep parts & accessories we offer, simply give us a call and we can help!
The terms Quadratec and Essentials are Registered Trademarks of Quadratec Incorporated, Registered in U.S. Patent and Trademark Office. All manufacturers names, numbers, symbols and descriptions are used for reference purposes only, and it is not implied that any part listed is the product of these manufacturers or approved by any of these manufacturers.
*Jeep, Wrangler, Rubicon, Renegade, CJ, Quadra-Trac and the Jeep Grille Design are registered trademarks of Chrysler LLC. Quadratec, Inc, has no affiliation with Chrysler LLC. Throughout this website and catalog the terms Jeep, Wrangler, MOPAR®, & Rubicon are used for identification purposes only. Geo is a registered trademark and Tracker is a registered trademark of the General Motors Corporation. Sidekick and Samurai are trademarks of Suzuki Motor Corporation. Amigo is a product of Isuzu Motors Limited. Chevrolet, the Chevrolet Emblem, S Series, GMC, GMC Truck, Chevy, Vortec and Sonoma are registered trademarks of the General Motors Corporation. Expedition, F-Series, F-150, F-250, F-350, Super Duty and Flare Side are registered trademarks of the Ford Motor Company. All other marks, names, and logos mentioned on this web site are the property of their respective owners.
Throughout this web site all the preceding marks & logos are used for identification purposes only. Quadratec has no affiliation with the Chrysler LLC, MOPAR®, General Motors Corporation, Ford Motor Company, Suzuki Motor Corporation or Isuzu Motors Limited. It is not implied that any part listed is a product of, or approved by Chrysler LLC, General Motors Corporation, Ford Motor Company, Suzuki Motor Corporation or Isuzu Motors Limited.
Quadratec, Inc. is sometimes mis-searched as Quadratech Jeep Parts, but has no affiliation with Quadratech, Inc. For all of the essential parts to build up your Jeep vehicle, Quadratec is the place to shop.
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