Contact Us

Phone Customer Service: 1-800-745-6037

9:00 AM - 5:00 PM (EST) Monday - Friday

Phone Sales Department: 1-800-745-2348


8:00 AM - Midnight (EST) Monday - Thursday
8:00 AM - 9:00 PM (EST) Friday
9:00 AM - 5:00 PM (EST) Saturday

International Customers (Outside of United States):

If you are ordering from outside of the United States and have a question for our Customer Service Team, please email us at [email protected] International customers can also call us at 610-701-3336.

Check order status

If you'd like to check the status of your order, visit our Order History page.

Technical Support:

If you have any Technical questions about a product or service, please contact our Customer Service Team at [email protected]. We are receiving a large volume of email, so please allow up to two business days for us to respond to your email request.

Fax Order:

Place order via our 24-hour Fax: 610-701-2402
Download a printable fax order form here

Pick Up Available:

Monday-Friday 9AM-5PM (EST)
(Follow signs for customer pickup to warehouse building)




Mailing Address

Quadratec, Inc.
1028 Saunders Lane
West Chester, PA 19380

Directions to Quadratec

From points South of West Chester:
  • Get on Route 202 North
  • Take the US-322 West Paoli/Downingtown exit ramp
  • Make a right at the traffic light onto Phoenixville Pike
  • Continue 0.4 miles to Saunders Lane
  • Make right onto Saunders Lane
  • Quadratec is 500 feet ahead on right, just past the bus company

From points North of West Chester:
  • Get on Route 202 South
  • Take the Boot Road exit
  • At the top of the exit ramp, make a right
  • Continue to the traffic light
  • Make a left onto Phoenixville Pike
  • Continue 1 mile to Saunders Lane
  • Make left onto Saunders Lane
  • Quadratec is 500 feet ahead on right, just past the bus company