Reviews for Quadratec RES-Q Teton Series Winch

Bought Winch and bumper package not quite a year ago. Spooled out and rewound line after installation. Used first and once this summer pulling a light weight green house on big rubber tire castors 25' on a level grade by wireless remote, worked good. tried wireless again a month later and would not pair. tried to pair again and now the red light power button will not even light up.
Ok, been a happy customer for many years so I contacted them. It took almost a month to get back to me ( covid I'm sure) and after several emails to get my order number they tell me it's resolved!
Problem is, no one has said anything about the problem.
Should have stuck with Warn I guess...

The power button doesn't work anymore. So the wireless function does not work.
The on button does not light up red, no click sound of activation when you push it, Nothing. Never ever underwater and from day one has been covered with a winch cover!

3 recovery in 17 months, went to pull out the rope the other day to check it's cleanliness and the winch now only runs in the OUT mode. will not spool in. Constantly spools out untill you unplug the controller. Bluetooth function no longer works too. Power button doesn't light up red, no click sound of activation when you push it, Nothing. LED light over spool burn out a year ago. Never ever ever underwater and from day one has been covered with a winch cover!!!!!!!