It’s here.
Cue the reindeer, stockings, egg nog, lights and music. The 2014 Holiday shopping season has arrived.
Excited? Yes?
Well you are not alone. Consumer’s Reports says nearly 70 percent of us are ready and amped up to shop this Holiday season while 45 percent of us will use the internet to fulfill just about all our shopping needs, more than any other buying venue, according to retail consulting firm Deloitte LLP.
With more and more people using the internet each year to satisfy their holiday buying needs, traversing this ‘off-road’ shopping experience can be a bit scary, both for the seasoned veteran and first-timer. Product selection, availability, fitment issues, and gift arrival time worry can certainly put the humbug into anyone, but like any good off-road trip, you just need a little preparation and planning to succeed.
This is especially true for the 2014 Holiday season as only 26 effective shopping days remain after Thanksgiving to get what you need before the big day.
Thankfully the industry-leading Quadratec internet site, as well as a staff of highly-trained phone sales and customer support personnel, is all available to serve as helpful guides this Holiday season.
“Everyone knows that shopping during the Holiday season can be very difficult,” says Quadratec National Sales Director Eric Hoffnagle. “So we try and make it as easy as possible. We have an unbelievable website as well as an excellent group, both in sales and customer service, and many of them are long-time employees who know how to go the extra mile and provide the best service possible.”
For Quadratec, the holiday season always brings in new waves of customers who are not normally the traditional type buyer. You may be one. So whether it’s buying for a loved one, friend, or co-worker who owns a Jeep, the Quadratec website has all the preparation and planning you need with its handy and practical Holiday Gift Guide right on the homepage.
Not sure what a bikini top looks like, or what a billet door stop actually does? No worries.
The Holiday Gift Guide easily breaks out some of the company’s best-selling and most popular gift items; all tailored to different Jeep models as well as specific year ranges. In addition, if you desire, you can set your own budget and see all the gift items offered in that range.
“We created the gift guide to make holiday shopping as convenient and easy as possible for both the person buying and receiving gifts,” says Quadratec Web Marketing Manager Sean McComsey. “Having it broken down by price and popularity allows us to show all the great products we offer in one easy to navigate guide.”
Besides those making orders for others, Quadratec also sees a large amount of first-time Jeep owners as new buyers, McComsey says. If you fit this segment, Quadratec has put together a handy and informative ‘Just Bought a Jeep’ section. Here the first-time owner will find information about their vehicle as well as an extensive array of interior and exterior product options - all of which are tailored exclusively to the model year Jeep purchased.
If you are a long-time Quadratec customer, you will again find comfort and security while shopping this Holiday season thanks to the familiar and helpful department category listings and search options on the site – making ordering easy and straightforward. Additionally, if you are on the site looking to provide gift ideas to others, you can simply determine what you want and then add it to your ‘Wish List’ on the product description page. This Wish List can be saved and then accessed by those making the order.
“We’ve found the Wish List to be an effective tool to help out those who normally are not the ones ordering from us,” says Quadratec Director of E-Commerce Dan Myers. “Having what you need right there on the Wish List in black and white, instead of having to navigate the site looking for something, certainly will save you time and frustration.”
Of course, Gift Certificates are always available for those ‘tough to buy for’ Jeepers or last-minute additions to the gift list. These Certificates can be printed out immediately when ordering over the website, or you can contact Quadratec at 800-745-3337 should you wish to have a hardcopy mailed.
While Quadratec makes every effort to take the stress out of ordering, the company also provides a variety of shipping options to remove that nagging worry about timely gift arrival. If you need something in a hurry, or waited until the last minute, Quadratec offers Overnight and 2-Day express shipping. FedEx Ground can still have your package delivered on time within 1 to 5 days after ordering, while they also will deliver residential ground packages on Saturdays at no extra charge.
In addition, Quadratec offers free Standard Shipping for almost any order over $75 that ships to the contiguous 48 United States. Some parts do require additional handling charges due to their large size or weight: including wheels, tires, suspension lift kits, oversized bumpers, tire carriers, body tubs, hard tops, cargo racks, winches and hitches.
Orders placed before 4 PM Eastern Standard Time will ship the same day, stock permitting, and Quadratec attempts to match each order to the closest of its three warehouses that has available stock.
Hoffnagle stresses each customer will receive an email following order placement that will indicate both the order number and product availability. Should there be a backorder or if customers have any questions at all, he says, they can call direct at 800-745-5337 or use the Live Help link on the website.
“It is very important, especially this time of year, that our customers know they can contact us immediately if they have any questions,” Hoffnagle says. “Whether it is by phone, or email, or through Live Help, we are here to answer any questions or resolve whatever problems they may encounter.”
Once an order is processed and shipped, customers will receive a final email with a tracking number which can be used to follow the shipment’s progress through delivery.
After that, just wrap and enjoy the result of your successful off-road shopping adventure.
Happy Holidays.
------------------------------------------------------Last day for each ship method to ensure delivery on or before December 24th
- Dec 2 - Priority Mail to Military / APO addresses
- Dec 15 - Free Standard Shipping (2 to 7 days)
- Dec 17 - FedEx Ground (1 to 5 days)
- Dec 19 - USPS Priority Mail service
- Dec 22 - FedEx 2 Day Express
- Dec 23 - Fed Ex Priority Overnight (1 Day)
